Three ways I can help

Interim Operational Leadership

A steady pair of hands in the seat, from week one.

Stepping into operational leadership roles at short notice to stabilise performance, drive improvement and hand over stronger, more resilient functions.

• Cover for a vacancy or gap at senior leadership and executive level
• Rapid diagnostic of performance, people, process and risk in the first 30 days
• Day-to-day ownership of service delivery, budgets and operational KPIs
• Turnaround of underperforming functions and rebuilding management rhythm
• Structured handover and succession planning for the permanent appointment

Change & Transformation

Visions turned into reality with work that adds measurable benefits.

Designing and leading transformation from strategy to embedded reality, including the work of making people want the new way of working.

• Target Operating Model design, business architecture and organisational redesign
• Programme and portfolio leadership, including recovery of stalled programmes
• Process re-engineering, cost reduction and efficiency programmes
• Executive stakeholder engagement, governance and business cases
• Benefits realisation tracking and post-implementation review

Product & Technology Design, Delivery and Implementation

Systems and tools that enable the business to operate effectively.

Owning the product and technology agenda from business design and vendor selection through to go-live and business-as-usual.

• Product ownership and digital, product-led transformation
• Microsoft Dynamics business design and agile delivery
• Solution and integration design aligned to the operating model
• Vendor selection, procurement and commercial management
• Data migration, cutover planning, go-live, adoption and hypercare
• Business process analysis and re-engineering
• Current and future state process mapping
• Customer journey and value analysis